FAQ

Frequently Asked Questions

Ordering & Payment

  • How can I order books?
  • What payment methods do you accept?
    • We currently only accept online payments through the secure payment gateway on our website.
    • You can pay using UPI Apps (PhonePe, Google Pay, Paytm, BHIM), Debit Card, Credit Card, Net Banking and other leading payment methods.
    • We do not offer CASH ON DELIVERY at the moment.

Shipping & Delivery

  • Do you ship internationally?
    • No, currently we only ship within India.
  • How long will it take to receive my order?
    • We process orders within 48 business hours (excluding weekends and holidays). Shipping generally takes 5-7 business days, but can be affected by external factors.
  • What shipping courier do you use?
    • We use India Post for safe and secure delivery.

Returns & Replacements

  • What is your return policy?
    • We currently only offer replacements, not refunds. You can request a replacement within 7 days of receiving a damaged or incorrect item.
  • Can I return a book if I simply change my mind?
    • Unfortunately, replacements are not offered for change of mind.
  • How do I request a replacement?
    • If you receive a damaged or incorrect item, please contact us within 48 hours at drssbarmer@gmail.com with your order details and photos of the issue.

General

  • Do you offer discounts?
    • Yes, we occasionally offer promotions and discounts. Check our website for current offers like the 10% discount on all books (Code: MAYADBHASHA).
  • Where can I learn more about Dingal Rasawal?
  • How can I contact you?
    • You can contact us by email at drssbarmer@gmail.com or through Whatsapp: +91 9460221222.
    • Learn more about contact information.